Frequently Asked Questions

  • How long does it take for my order to be processed and shipped?

    Allow up to 2 business days for your order to be processed. Once shipped, all domestic orders typically take 2-6 business days to arrive.

  • What are your shipping rates?

    A flat rate of $7.35 will be added to your shopping cart upon checkout for domestic orders. Rates are subject to change.

 

  • Do you ship internationally?

    Unfortunately, at this time we only ship within the United States.

     

  • Do you accept returns?

    We do not offer any exchanges or refunds.

 

  • My package arrived damaged, now what?

    Please contact us immediately, include order number, a photo of damaged bottle, and packaging we will be happy to replace the item(s).

 

  • Where are your nail colors made?

    FANCY PAINTS is manufactured in the USA.

 

  • What is the shelf life?

    Upon opening, three years. Keep your polish stored in a dry place with cap tightly sealed.

 

  • Wholesale Inquiries?

    Email support@thefancyexperiment.com and we’ll be happy to send you further information.

 

  • How can I review FANCY PAINTS collection for my blog or YouTube?

    We’re always looking for ways to connect and collaborate. Send us an email with links to your website, YouTube channel and social media handles.